Returns & Exchanges

At ZENZURI, we want you to be completely satisfied with your purchase. If you are not entirely happy, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unused condition.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.